Return & Refund Policy
At Naked Nutrition, we prioritize your satisfaction. If you are not fully satisfied with your purchase, you may request a return by following the guidelines outlined below.
Return Eligibility and Conditions
To be eligible for a return, please ensure the following:
- The return request is submitted within 30 days from the delivery date.
- The product is unused and remains in its original condition.
- There are no signs of damage or wear since delivery.
- The item is returned in a condition that enables thorough inspection.
Returns that do not meet these criteria may be refused.
Non-Returnable Items
The following products cannot be returned:
- Customized or personalized products
- Digital products and downloadable content
- Clearance or final sale items
Return Shipping Costs
Customers are responsible for all return shipping costs unless the return is due to a defect, damage, or an incorrect item sent by Naked Nutrition. Original order shipping fees are calculated and shown at checkout.
Refund Procedure
- Once we receive and inspect your returned item (within 2-4 business days), we will notify you whether your refund has been approved or declined.
- If approved, we will process the refund back to your original payment method within 7-10 business days.
- Please allow additional time for your bank or credit card issuer to reflect the refund in your account.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please keep all original packaging and contact us immediately at catherinemarshall782241@outlook.com so we can resolve the issue promptly.
Order Cancellations
You may cancel an order within 24 hours of placing it. To request cancellation, contact us as soon as possible at catherinemarshall782241@outlook.com.
Shipping Timeline
Orders are typically processed and shipped within 2-4 business days. Delivery usually takes between 7-15 business days depending on your location.
Questions?
If you have any questions about our Return & Refund Policy, please reach out to us at catherinemarshall782241@outlook.com.